I have a 2006 Ford Taurus and needed my transmission serviced and catalytic converter replaced. They found metal pieces and ground gear parts inside, so ordered me a refurbished replacement transmission from out of state, ordered it for me and installed it along with both catalytic converters [front & back]. They found that the O-ring was faulty and tried to replace locally - only to find those parts cracked and useless. Instead of using the faulty parts, their integrity and honesty led them to retain my vehicle until a full, proper and correct installation could be made. Where others may have used the damaged parts, they did not, earning my trust and loyalty.